Our Guarantees of Service
Owner Happiness Guarantee
We don't put our owners in long-term contracts so, if for any reason you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty. We ask for a 30-day notice which allows for a smooth and professional transition for the tenant, helps us wrap-up any outstanding maintenance items and invoices and transfer all paperwork and funds to you.
Owner Lease Guarantee
We believe in our tenant screening process so much that we offer our Lease Guarantee to all our owners. If a tenant that we placed for you does not fulfill their entire lease term, we will find a new tenant for you with no Placement Fee charge.
Positive Results Guarantee
We are not paid until you are paid. We don't charge a set up fee and we don't charge management fees during vacancy
No Vendor Mark Up Guarantee
Coordinating work orders between vendor, tenant and owner can be very time consuming. Vendor coordination is included in our Platinum Management plan.
Pet Guarantee
We will cover any pet damages to the property caused by any pet approved through our tenant and pet screening up to $2,000.00.
Eviction Protection
If a tenant needs to be evicted for NON-payment of rent, our attorney will handle the eviction and we will pay:
The conditions for our Eviction Protection Plan:
This protection guarantee does not cover tenants that were in place prior to us taking over your property. The Program does not cover lost rents, or damage to property. The Program does not cover the Owner for the Tenant’s Attorney fees, court ordered fines, damages or penalties.